Who’s in Charge-Jim Davis

Whos in Charge? The Jim Davis Case Patty Mathew was required to attend the gross revenue knowledge provided by Jim. This training would really help them in increasing sales of bank services as she didnt have any sales experience or sales knowledge. Selling services is an important part of business. Before that training Patty was more interested in expense method of accounting, which she can accustom for clients rather than on training. She didnt attend the training and informed that she is sick. The main concern is that is Patty sick or she just gave the reason just to dribble the training.It seems that she wanted to miss the training as Allen also told that he faces problem in corporation with the branch managers. Jim needs to inquire about Pattys health beforehand taking any action against her. If shes sick he could provide her training individually. In solecism shes not sick Jim can sign any of the following steps 1) Complaint to Mr. Johnson or with Allen can take action ag ainst her but in this case the other managers could also resist component part Jim. 2) To solve the issue peacefully he can discuss the issues Patty has regarding the training.Jim can offer Patty expense, which she wanted. Jim could regulate this expense account based on Pattys performance. Second option is more appropriate as this will solve the issue peacefully and quickly. In case Patty still shows resistance Jim can complaint against Patty. Recommendations Jim has not been so successful in imposing his authorities on other employees. We have already observed that the request of two clerks from Jim for help was impolitely refused by their supervisor.Authority It is good to be polite but at times he needs to use his powers to show this position. He can use his network with Allen and Mr. Johnson whenever required. Reward He needs to present the managers how important the sales skills are for them and use rewards system to meliorate their performance. Social relation Jim could als o work on his relations with the branch managers like drinks after training and other informal meetings. To gain their trust so that the managers corporate with Jim in application of the sales of services.